1. Who is responsible for the processing of your data?

2. What data do we collect from our customers, how do we use it and on what basis?

3. Who are the recipients of your data?

4. Where do we store your data?

5. How long do we store your data?

6. What are your rights when you provide us with your data?

7. Guarantees and warnings.

By using the Boogie Bag website or by making an order through it you are transmitting personal data to Boogie Bag. For Boogie Bag, the privacy and protection of your personal data is very relevant. In fact, Boogie Bag expresses its firm commitment to comply with applicable law and this privacy policy ("Privacy Policy").

Each time you use this website you will be subject to the application of the Privacy Policy and the cookie policy at any time so we suggest that you carefully read these Policies to verify that you agree to their terms.

Boogie Bag website may contain links to websites and services of other companies, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to information contained therein. We recommend that you carefully read the privacy policies of such third parties. Boogie Bag is not responsible for the practices or content of these third parties' privacy policies.

Boogie Bag reserves the right to modify the Privacy Policy in the light of new legislative and/or regulatory requirements, for security reasons or for the purpose of adapting that policy to the instructions of the Data Protection Supervisory Authorities.

Whenever a change is made to the Privacy Policy, the user will be informed of the changes through the website or, if justified, through a communication, and will be asked to renew consent to the text of the Privacy Policy. Boogie Bag will not provide you with goods/services until you accept changes to the Privacy Policy.

1. Who is responsible for the processing of your data?

The person responsible for the processing of personal data is Boogie Bag, with a head office in Rua da Penha de França, Lisbon, Portugal.

2. What data do we collect from our customers, how do we use it and on what basis?

Boogie Bag collects various types of personal data for the different purposes, as set out below. In any case, please note that we do not knowingly collect personal information from minors under the age of 18. If we detect that we involuntarily collect personal information from minors under the age of 18, we will take the necessary steps to delete the information as soon as possible, unless we are required by applicable law to keep it.

The purposes of the processing of personal data are as follows:

1. Provision of products and services: Boogie Bag may use your personal data when necessary to perform the contract between you and Boogie Bag, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of your Personal Data.

2. In the event of registering as our customer, Boogie Bag will collect the following data:

First and last name;

E-mail address;

Address (delivery and billing);

Phone number;

Date of birth;

Tax Identification Number

3. Registration through social networks (implies the use of your social media credentials such as your login information as a Facebook and Google+ user to create your Boogie Bag account and log in with it): when you use the sign-in option via social networks, Boogie Bag will use the public profile information that is required to create your Boogie Bag account. Boogie Bag will not treat any irrelevant information to this purpose that receives from social networks. Once the account is created, you will have the opportunity to complete it with any information you wish to share with us and that will improve the experience when you interact with us. Any additional information you provide to us will only be used for the purposes referred to in this privacy policy.

Product and service development: Boogie Bag may use your personal data for the development of its products and services. However, we will predominantly use aggregated data and statistical information for this purpose. Boogie Bag keeps track of the pages our customers visit within the website to determine which services/products are most requested.

In this case, information relating to the computer or device (including mobile devices) you use to access it, including your IP address, the website through which you accessed ours, the type and language of your browser, operating system, cookies, the country from which you are accessing, reference and exit pages, URL, type of platform, the number of clicks made, domain names, landing pages, pages visited and order in which you visited them, the time spent on a particular page, the date and time you accessed our website, access errors and other similar information that your browser sends us.

Communication: Boogie Bag may use your personal data to communicate with you, in particular, to send you news related to our products or services, or to assist you in aspects related to customer support, in particular to respond to and process your requests through customer service channels, as well as to monitor the quality of our service.

In this case your full name, email address and telephone number are collected.

Marketing: Boogie Bag may use your personal data including buying and browsing behavior for opinion research and marketing purposes, including to let you know our campaigns, promotions, new products and services, birthday offers and newsletters (if you consent to the subscription), which we will do by sending email messages. The Marketing messages we will send you will be personalized and tailored to your personal preferences and interests in accordance with the consent given to Boogie Bag for their use.

Boogie Bag may use data that has been identified based on your personal and behaviour preferences, which we collect from your interactions with us, either through the website, application, helpline, as well as from the use of products, to send you personalized offers. In this case, the following personal data will be collected: email, first name, surname, birthday, country, language, articles you have added to the cart, pages visited, articles viewed and/or purchased. The processing of data for the purpose of profiling and market research is based on the legitimate interest of Boogie Bag. To that end, Boogie Bag considered the interests and rights of the persons concerned, and the measures taken by the person responsible to fulfil its general obligations in terms of proportionality and transparency, having concluded that:

(a) the impact on fundamental rights and freedoms and guarantees of persons is reduced;

(b) such treatment may be reasonably provided for by the person concerned;

(c) the processing of the data for the foregoing purposes does not give way to exclusion, discrimination, defamation or situations that endanger the reputation of the holder and/or the bargaining power.

If you consider that such treatment may generate some kind of emotional repercussion, you can exercise the right of access and/or opposition, as well as voluntarily exclude yourself without the need for justification.

We inform you that you may limit this purpose by exercising the right of opposition by writing an email to

For Boogie Bag, valuing the human side of its customer relationship is critical. Even if Boogie Bag uses its data to develop profiles, such processing of data is inserted solely in the marketing purpose aspect referred to above, so Boogie Bag will not make automated decisions in any case, including through profiling.

Improving the service available to you: User purchase and browsing behavior data related to your purchases in physical or online stores, tastes and preferences can be used for analysis, user profiling, market research, quality surveys and improved customer interaction.

With the exception of processing for the purpose of supplying products or services (processing necessary for the performance of a contract), marketing and profiling (treatments for which boogie bag is the legitimate interested of) the legal basis for data processing is the consent of users. By using the website, registering or making an order, and each time a change to the Privacy Policy is made, users expressly accept the collection and processing of their personal data in accordance with the Privacy Policy in force at the time.

The data collected at the time of placing an order are those necessary for the purposes of the performance of the respective contract, so if the holder in any way opposes the processing of the contract, Boogie Bag will not be able to comply with the performance of the contract.

3. Who are the recipients of your data?

Boogie Bag may subcontract other companies for the provision of certain services, such as payment management, delivery/collection services, customer service, tax and accounting advice, website marketing or maintenance and digital suppliers. In these cases, these third-party companies may need to access certain information and user data. Boogie Bag warrants that, in such cases, these third parties will have limited access to user information, restricted only to those data necessary for the performance of the contracted tasks and that a contract has been granted between the parties regulating the protection of personal data, where these third parties undertake not to disclose, in any way, data, nor to use them for purposes other than the provision of the contracted services.

Likewise, Boogie Bag may communicate your personal data when so determined by law, in the context of legal proceedings or in the context of investigations of suspicious activities.

Our website and our application provide you, under certain circumstances, social plugins from various social networks. If you decide to interact with a social network such as Facebook, Instagram, Twitter, Google+ (for example, through account registration), your activity on our website or our app will also be available for their social network. If you are connected to one of these social networks during your visit to our website or application or if you are interacting through one of the aforementioned social plugins, the social network may include this information in your profile on that social network, according to your privacy configuration. If you want to avoid this type of data transfer, log out of your social network account before you sign in to our website or app or change your privacy setting whenever possible. We advise you to read the privacy policies of the social networks you use to obtain detailed information about the collection and transfer of personal information, to know your rights and what privacy settings are appropriate for your profile that you should select.

4. Where do we store your data?

Boogie Bag keeps the personal data you provide to us on servers that are in a secure environment, protected from unauthorized access, use or disclosure. When personal information (such as credit card number) is provided on the payment website, it is encrypted via Secure Socket Layer Protocol (SSL) and verified by Digicert.

We take the necessary and appropriate technical, electronic and organizational procedures to ensure the security of your personal data and prevent its loss, misuse or undue access.

Please note that we will only process your data for the purposes for which it was collected, as set out in this Privacy Policy. We often review our data collection, storage and processing policies to ensure that we only collect, store and process the information necessary for the provision or improvement of our services.

We take appropriate steps to ensure that your information is right, complete and current, but it is up to you to update or correct your personal information when necessary.

Since the collection of personal data is carried out on an open network (internet), they may, where appropriate, circulate on the network without security conditions and may be viewed and/or used by third parties not authorized for this purpose, even though appropriate security measures have been taken against accidental or unauthorized destruction, and accidental loss and also against access, unauthorized modification or dissemination.

5. How long do we store your data?

We only store your personal data for as long as necessary to achieve the purpose for which we have collect it, to respond to your needs, to requests you address us, or to comply with our legal obligations.

To determine the period for which we store your data, we use the criteria below. If several criteria apply simultaneously, we will retain your personal data in accordance with the criteria that imply the retention of your personal data for the longest period of time.

When you purchase products and services, we will retain your personal data for the duration of our business relationship, including any claims that may arise, as well as the period [10] years after the termination of such relationship, without prejudice to the compliance with legal obligations of the controller;

When you contact us to ask questions, request information and clarification, we will retain your personal data for the period of time necessary to resolve your question/provide you with the information and/or clarifications requested;

When you create a customer account, that is, when you register on our website, we will retain your data until you ask us to delete it;

When you have consented to the marketing submission, we will retain your personal data for as long as the determining purpose of the collection is maintained or until you cancel the subscription or ask us to delete it;

Regarding the use of cookies, we keep them as long as necessary to achieve the purposes inherent therein, as detailed in the Cookie Policy;

The period of time provided for in the applicable legislation; or

Until the specific purpose applicable to certain data ceases to exist.

We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to administer or enforce our rights, including through the use of the judicial or administrative route.

In any of these situations, if there is pending judicial proceedings, the data will still be kept for the duration of the proceedings and up to six months after the final judgment of a decision that may be given.

After the above retention periods, personal data will be deleted and/or deleted in an absolutely secure manner.

6. What are your rights when you provide us with your data?

Read and understand your rights. If you have any questions, please contact us at

1 Right to be informed: Our customers have the right to obtain clear, transparent and understandable information about how Boogie Bag uses their personal data. That is why we provide you with this Privacy and Cookie Policy.

2 Right of access: in addition to the right of information, you can access your personal data that we process and retain. In such cases, Boogie Bag will provide you with a copy of the personal data that is processed. In addition, when you request it by electronic means, the information will be provided in an electronic format commonly used.

3 Right of rectification: you have the right to rectify your personal data if it is incorrect, outdated or if you wish to complete it. To do so, you can contact us at

4 Right of payment/right to be forgotten: you may ask us to delete your data, however please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for the retention of your personal data.

5 Right, at any time, to withdraw your consent to the processing of data: you may withdraw your consent to the processing of data when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.

6 Right to lodge a complaint with the regulatory authority: If you believe that Boogie Bag's processing of your personal data violates applicable data protection legislation, you may lodge a complaint with the regulatory authority. Do not hesitate to contact us before submitting any complaint.

7 Right to data portability: you have the right to move, copy or transfer data from our database to another.

8 Right to limitation of processing: you have the right to request the restriction of the processing of your data in the following situations: if you dispute the accuracy of the data, if the processing is unlawful and you do not wish to delete your data, but only limit it, if the data is no longer necessary for Boogie Bag, but necessary for the customer or if you have exercised the right of opposition referred to above, during the period of time in which Boogie Bag examines whether or not its legitimate grounds for processing prevail over that right.

We remind you that these rights, like any other, should be exercised in a reasonable and good faith manner by their holder. If requests to exercise your rights are manifestly unfounded or excessive, for example, if you request information in an unjustified and repeated manner or abuse the right to receive information, in particular by providing false or misleading information, Boogie Bag reserves the right to charge a reasonable fee taking into account the administrative cost of providing information or not following up on your request.

7. Warranties and warnings.

You warrant that the personal data communicated to Boogie Bag are accurate and undertake to notify any change or modification thereof and assumes sole responsibility for the loss and damage caused by the erroneous, inaccurate or incomplete communication of the data. You are expressly advised that when you disclose personal data in Boogie Bag's public means, such as Facebook, Instagram, Google+, Twitter and Instagram, this information may be viewed and used by third parties. Boogie Bag does not read any personal communication published on its clients' own websites.


The Boogie Bag website is optimized for viewing in Google Chrome, Safari, Mozilla Firefox, Microsoft Internet Explorer, Microsoft Edge.


Cookies are small data files that are installed on your computer or any other device when you visit a website, and are used to record information about your browsing in order to facilitate and make it more enjoyable. These files are stored in the user's terminal, contain anonymous data, and do not damage your computer. They are used to record user preferences, such as the language selected, access data or page customization, either during navigation or on future visits.

The web server registers and stores only the information by definition usually registered by the server: the Internet Protocol Address by which the user had access to the Internet; the date and duration of the user's access to the website; the internet address of the website from which the user accessed directly to the website

The information collected on the website is intended to measure the number of visits to the different pages that make up this website, which will allow Boogie Bag to make the website more useful to its users.

This information is not used by Boogie Bag to track or collect any personally identifiable information from visitors, including by linking the IP address to the computer user's identity, or for any purpose other than that referred to in the preceding paragraph.

According to Law No. 41/2004 of 18 August, the storage of information and the possibility of access to information stored on a user's terminal equipment (including through cookies) are only carried out by Boogie Bag if the user has given his/her prior and express consent to the installation of cookies on his equipment.

Types and Functions of Cookies


These cookies are necessary to be able to navigate the site. It also allows us to remember your preferences, including the country and language selected in order to access our website. These cookies are managed by Boogie Bag and are described below:

User ID: To identify and authenticate the user as well as to save the items added to the basket or favorites list. Saved only during the user's session.

Session ID: Identifies the user's requests during the session, including the choice of country and language. Persistently stored until cookies are renewed.

User navigation: Allows user navigation identification, such as login, first page, scroll, and click zones. Saved only during the user's session.

Protocol: Allow you to switch between domains from unsafe protocols (http) to secure (https). Saved only during the user's session.


These cookies allow us to improve the functionality of our website by analyzing its use. In some cases, it helps us improve the speed with which navigation is done. Non-acceptance of these cookies may result in slower and unrecommended website browsing. These cookies allow us to continue to improve our website, so that purchases are easier and more enjoyable for the user, and to improve the marketing messages we address to our customers.


These cookies record your product and purchasing preferences, and help us in our marketing initiatives.

Facebook: browsing log, products viewed and buying behavior made on our website so that we can communicate with you in a personalized way and show you relevant products and services with your preferences, on social networks facebook and instagram. Cookies stored persistently until cookies are renewed.

In case of blocking or not authorization for the use of cookies, no cookie will be stored on your equipment, but the proper functioning of our website is not guaranteed, and the user cannot take full advantage of the content on the website, and in each new access to the website, you will always be asked for authorization for the use of cookies.

You have the right to withdraw consent related to this Cookie Policy at any time by deleting cookies stored on your computer through your internet browser configuration options.

You can consult this information for the main internet browsers at the following addresses:

Chrome: in

Explorer: in

Firefox: in

Safari: in

Finally, if you want to have greater control over the installation of cookies, you can install programs or add-ons to your browser, known as "do not track" tools, which will allow you to choose the cookies you want to allow.

Any change to this Cookie Policy will be duly announced by means of notice published on the website regarding it, and whenever there is any change, you will be asked to expressly accept the Cookie Policy in the amended version.


Boogie Bag may occasionally change this statement and its Privacy Policy to reflect the company's image and customer feedback. We encourage our customers to periodically review our Privacy Policy to be up to date on how Boogie Bag protects their information.


Boogie Bag appreciates your comments regarding this Privacy Policy. If you believe Boogie Bag does not comply with this statement, please contact us. We will try to evaluate your suggestion and respond to you as soon as possible.